1. Debunking the myth: what is and what is not AI?
We will define artificial intelligence as a set of affordable technologies and learn how it works, identifying it as a fundamental tool to gain competitiveness in the hospitality industry.

2. The 3 Goals of AI: Save, Sell More, and Save Time
We will analyze the three pillars where AI has a direct impact: cost reduction (savings), increase in average ticket (sales) and task automation (time), setting clear goals.

3. Case study in: AI against waste and for perfect orders
We will learn how to use smart demand forecasting to optimize ingredient purchases, knowing exactly what to order and how much to prepare, for effective waste reduction.

4. Case study b: optimizing the human team and avoiding queues
We'll explore how AI creates perfect shift schedules adjusted to peak hours and off-hours, maximizing staff efficiency and saving on unnecessary labor costs.

5. Case study c: from negative reviews to loyalty
We'll discover how sentiment analysis helps you improve service by identifying real problems, and how personalization boosts customer loyalty and grows the average ticket.

6. Get Started Today: Affordable, Low-Risk Tools
We'll show you which low-cost or even free tools (like your POS or text chatbot features) you can start using right away to digitize tasks.

7. The Final Message: The Liberated
Hotelier We'll conclude with a reflection on how AI does the "dirty work" of data, freeing you to focus on what makes your business unique: human treatment and hospitality.